Installer Checklist

**Please follow this guide for photo and video documentation of site and equipment conditions. 

New Install Documentation

Pre-Install

• Site on arrival

• Any pre-existing damages to site before install (if applicable) 

• Hardware packaging

• Any damage to hardware packaging (torn/holes in packaging, indentations, potential impact damages, etc.)

• S/N tag of all hardware (if applicable)

• Hardware turned on prior to install (to confirm no panel damage)

During-Install

• Establishing photo of overall space

• Establishing photo of equipment locations

• Media player location

• Modem location

• Cable path from media player and modem to screen(s)

• Fan location (if applicable)

• Outlet locations and any other materials used for power (extension cords or strips)

• Photo of mount(s) or locations before displays are installed on them

TV Display Configuration

• Power on the display

• Make sure settings are correct

  • Disable Power Save settings

  • Set Time and Time Zone

  • Set Failover settings for proper input selections

  • Set Power on Source 

  • Set Power on/off schedule if applicable

  • Set Video wall mode (If Applicable)

    • Number of Columns and Rows

    • Tile # for each display

    • Document primary display and sequential cable path to follow.

• Check that media player settings are proper - (Does the image work as it's supposed to?)

  • If not, check network connections

  • If Network connections are correct, work with Duggal System tech to troubleshoot further issues

Post-Install

• Full overview of installation (wide angle)

• Full over of installation (close up)

• Screen(s) edge conditions within framework

• Screen(s) edge conditions to each other (if applicable / videowall only) 

• Video of content playing (5-10 seconds) 

• Location of remote control(s) left onsite

• Location and photos of employee accessible, buttons, plugs or devices

Retrofit Install Documentation

Pre-Install

• Site on arrival (before removing damaged hardware)

• Any pre-existing damage to site before removing existing hardware (if applicable)

• New hardware packaging

• Any damage to new  hardware packaging (if applicable)

• S/N tag of all new  hardware (if applicable)

• New hardware turned on prior to install (to confirm no panel damage)

During-Install

• Media player location

• Modem location

• Cable path from media player and modem to screen(s)

• Fan location (if applicable)

• Outlet locations and any other materials used for power (extension cords or strips)

• Photo of mount(s) or locations before displays are installed on them

Post-Install

• Full overview of installation (wide angle)

• Full over of installation (close up)

• Screen(s) edge conditions within framework (if applicable)

• Screen(s) edge conditions to each other (if applicable / videowall only)

• Video of content playing (5-10 seconds)

• Location and photos of employee accessible, buttons, plugs or devices

• Location of remote control(s) left onsite

• Removal of hardware from site (e-waste disposal)